Fashion Nova allows you to split your purchase into four equal payments and pay over the next six weeks. Shop the trendiest outfits and pay later using quad pay when you make purchases that are above $35. Shop for Fashion Nova men's activewear, jeans and outerwear and get your garments delivered to your doorstep within 3-5 business days.The company allows returns for up to 30 days after the date of your purchase. Refer two friends and save up to 40% once they make their first purchase.įashion Nova has free shipping for all orders above the qualifying amount. Send your squad an invite so that they can enjoy Fashion Nova coupons. Just hit their homepage to view the current offers and discount codes available. Enjoy discounts of up to 30% off Fashion Nova dresses, shoes and accessories. They have Fashion Nova promo codes all year round.ĭiscover Fashion Nova Promotions and Salesįashion Nova has promotions on various merchandise on the entire site. The company aims to give its clients a million-dollar look at a low price. Retailers are reminded that they must have a reasonable basis for shipping representations, a gift card is not considered a refund, and if a company is unable to ship on time, it should advise consumers of the delay and other options available to consumers.Fashion Nova offers a variety of discounts on all its products. Takeaway: This settlement serves as a reminder to sellers that the Mail, Internet, or Telephone Order Merchandise Rule remains in effect. In addition, the Stipulated Order prohibits Fashion Nova from any further violations of the Rule and requires the retailer to ship ordered merchandise within one (1) day of receipt of an order when a shipping date is not specified. Under the terms of the Stipulated Order, Fashion Nova is required to pay a total of $9.3 million to be used to refund harmed consumers. As outlined in the complaint, the Rule prohibits solicitations of “any order for the sale of merchandise ordered through the mail, via the Internet, or by telephone or facsimile transmission ‘unless, at the time of the solicitation, the seller has a reasonable basis to expect that it will be able to ship any ordered merchandise to the buyer’ either ‘ithin that time clearly and conspicuously stated in any such solicitation or f no time is clearly and conspicuously stated, within thirty (30) days after receipt of a properly completed order from the buyer.’” The Rule does have some flexibility in that it lays out sequential “if-then” steps sellers must take to ensure consumer interests are considered if shipping is delayed. Instead, the retailer issued affected consumers a gift card for the amount of the unshipped merchandise that could only be redeemed on the Fashion Nova website.īased on these business practices, the FTC alleged that Fashion Nova acted in violation of the Mail, Internet, or Telephone Order Merchandise Rule (the “Rule”). In addition to failing to meet its shipping obligations, the FTC alleged that in numerous instances in which Fashion Nova did not ship one or more ordered items, it failed to cancel the order and provide a prompt refund. For example, in some cases, Fashion Nova shipped merchandise in a different size or the merchandise was damaged or used. Orders $75 and Up,” “Fast Canada Shipping Only $10,” and “Fast International 6-10 Shipping Only $15.” Further, the FTC asserted that Fashion Nova made statements related to the speed of its shipping on other pages of the Fashion Nova website, including on the Shipping and FAQ pages where it stated that it could take up to 24 hours (excluding weekends and holidays) to process an order.Īccording to the FTC, in numerous instances after consumers submitted an order, Fashion Nova failed to ship one or more of the items ordered by the consumer, or Fashion Nova shipped merchandise that was materially different to the items that the customer ordered. For example, the complaint alleged that the home page of the Fashion Nova website displayed shipping related claims such as “Free 2 Day Shipping on all U.S. In its complaint, the FTC alleged that Fashion Nova made various representations about the speed of its shipping in its solicitations, including on the Fashion Nova website.
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